Case File No. 297

The Case of the
Vanishing Customer

They arrived with intent. They browsed with interest. Then, without warning—they disappeared. No trace. No explanation. Just... gone.

Commission the Investigation
Examine the Evidence ↓
The Evidence

What Your Dashboard Won't Tell You

01

The Phantom Traffic

Your analytics show 10,000 visitors last month. What it doesn't show: 7,000 of them vanished before your site even loaded. Three seconds was all it took.

Technical Performance Leak
02

The Mobile Void

Desktop conversion: 4.2%. Mobile conversion: 1.8%. Same products. Same prices. But your mobile experience has a silent killer you can't see in the metrics.

Device Experience Gap
03

The Session Timeout

A customer adds $400 to cart. Gets distracted for 20 minutes. Returns—cart is empty. Session expired. They leave forever. Your dashboard never registered the attempt.

Configuration Failure
04

The Broken Trail

You're spending $50,000/month on ads. But your tracking broke three weeks ago. You've been optimizing campaigns with phantom data. The money trail went cold.

Campaign Integrity Loss

These aren't hypotheticals. These are actual cases we've solved. The question is: which ones are happening to you right now?

The Investigation

Our Forensic Methodology

Technical Performance Autopsy

We examine your site like a coroner examines a body. Every millisecond of load time. Every failed script. Every broken mobile interaction. We find where customers died before they even said hello.

  • Core Web Vitals forensics
  • Mobile experience reconstruction
  • JavaScript error tracking
  • Third-party script impact analysis
🎯

Campaign Analysis Interrogation

We follow the money. Every ad click. Every social campaign. Every organic visitor. We identify which channels are delivering quality traffic—and which are delivering tourists.

  • Traffic quality assessment
  • ROAS leak identification
  • Attribution model validation
  • Channel efficiency ranking
🗺️

Funnel Mapping Reconstruction

We retrace every step. Landing to browse. Browse to product. Product to cart. Cart to checkout. We create a visual map of the journey—and mark exactly where bodies are buried.

  • Multi-device journey mapping
  • Exit point identification
  • Friction coefficient calculation
  • Invisible barrier detection
💰

Revenue Recovery Blueprint

We don't just find problems. We quantify them. Each leak gets a dollar value. Each fix gets a priority ranking. You'll know exactly how much money is on the table—and where to collect it first.

  • Revenue leak quantification
  • Impact-based prioritization
  • ROI projection per fix
  • 30/60/90-day recovery roadmap
The Reveal

From Invisible to Undeniable

Before Forensics

  • Traffic looks healthy
  • Conversion rate seems "normal"
  • No obvious errors
  • Following best practices
  • Can't explain why competitors convert better
  • Optimizing in the dark

After Investigation

  • See the 7,000 who never waited for page load
  • Know the exact 6 friction points killing mobile
  • Identified the session timeout stealing carts
  • Found the tracking break bleeding ROAS
  • Have a prioritized roadmap worth $40K+/month
  • Optimizing with precision

The difference between mystery and mastery is visibility. We make the invisible undeniable.

The Dossier

Your Complete Case File

When you commission this investigation, you receive the same comprehensive forensic audit we deliver to our $10,000/month agency clients. Nothing held back. Nothing simplified. The full detective work.

Executive Summary

The 5-minute brief. Critical findings, revenue impact, top 3 priorities. For when you need answers now.

Technical Forensics Report

Complete performance autopsy. Load time analysis, mobile experience breakdown, technical errors, third-party impact assessment. Page-by-page, device-by-device.

Campaign Intelligence File

Traffic quality analysis across all channels. Ad performance forensics. Attribution validation. ROAS leak identification. Know which campaigns actually work.

Customer Journey Maps

Visual reconstruction of the entire funnel. Entry to exit. Desktop and mobile. Every leak marked, measured, and explained.

Revenue Recovery Roadmap

Prioritized action plan. Each fix ranked by revenue impact. 30/60/90-day timeline. ROI projections. Implementation guidance.

Video Walkthrough

15-minute recorded presentation walking you through the findings. See the leaks in real-time. Understand the why, not just the what.

Delivery: 5-7 business days from the moment you provide access.

$297

The same forensic audit our $10,000/month clients receive. One-time investment. Permanent visibility.

Secure payment via Stripe. Investigation begins within 24 hours of access grant.

The Detective's Guarantee: If we don't uncover at least $10,000 in quantifiable revenue recovery opportunities, we'll refund your $297 and send you the report anyway. We've never had to honor this. The leaks are always there.